Arabic-Speaking Customer Support Specialist (Remote)
HirePrime · Abou Dabi
Job description
About the role
A fully remote position for an Arabic-speaking Customer Support Specialist serving Arabic-speaking customers. The role covers answering questions and resolving issues by phone, chat or email, with translation between customers and internal teams.
Key responsibilities
- Respond to customers in Arabic and English via phone, chat or email
- Resolve issues accurately and professionally
- Translate and relay information between customers and internal teams
- Keep detailed, accurate records of interactions
- Support a consistently high-quality customer experience
Required profile
- Fluent in Arabic and English, spoken and written
- Customer support experience preferred
- Strong communication and problem-solving skills
- Comfortable with CRM and support software
- Reliable internet connection for remote work
What we offer
- Work-from-home stipend
- Mental health days
- Life insurance coverage
- Co-working space allowance
- Company-provided laptop and tech
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Published 13 hours ago
Expires 1 month from now
8 views · 0 interested
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Abou Dabi
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