Assistant Executive Housekeeper

About the role

The Assistant Executive Housekeeper supports the Executive Housekeeper in leading the housekeeping department of a Forbes Five‑Star luxury hotel, ensuring exceptional cleanliness, presentation and guest satisfaction across all areas.

Key responsibilities

• Assist in planning, coordinating and overseeing daily to annual housekeeping activities to optimise efficiency and service consistency.
• Conduct regular inspections of guest rooms, public areas and back‑of‑house spaces to ensure compliance with brand standards and quality guidelines.
• Lead, coach and develop housekeeping supervisors and team members, managing performance and training.
• Maintain inventory, linen control, guest amenities and cost‑control measures while meeting budget objectives.
• Collaborate with engineering, front office and other departments to resolve maintenance issues and enhance guest experiences.

Required profile

• Current experience as an Assistant Executive Housekeeper or similar leadership role in a luxury hotel.
• Strong knowledge of Forbes Five‑Star standards, housekeeping operations, sanitation practices and health‑safety regulations.
• Proven leadership, people‑management and organisational abilities.
• Excellent communication and interpersonal skills for cross‑departmental collaboration.

Required skills

• Proficiency with property management systems.
• Advanced use of Microsoft Office applications.