Cluster IT Intern

About the role

The Cluster IT Intern will support the IT infrastructure at our Dubai Production City location, assisting with network, hardware, and software maintenance while gaining hands‑on experience in a hospitality environment.

Key responsibilities

• Install, configure, test and maintain computer networks, workstations and server systems.
• Provide end‑user support, train users on system security and proper usage.
• Troubleshoot and resolve hardware, software, LAN/WAN and internet issues.
• Coordinate equipment installations, moves, additions and system enhancements.
• Implement network security measures and manage disk space across the network.
• Maintain accurate inventory of technological devices and ensure backup media are stored securely.

Required profile

• Technical, trade or vocational school degree.
• At least 2 years of related IT work experience.
• No supervisory experience required.

Required skills

• Network configuration and management (LAN/WAN).
• Server and workstation installation and maintenance.
• Hardware and software troubleshooting.
• Backup and disaster‑recovery procedures.
• Inventory tracking of IT assets.