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FX Retention Floor Manager (English)

TopTalent Recruitment Agency · Dubai

New
Onsite Mid 🇬🇧 English

Job description

About the role

We are seeking an experienced Floor Manager to lead the sales and retention teams of an established FX brokerage in Dubai. The role involves driving performance in a fast‑paced environment while ensuring compliance and client satisfaction.

Key responsibilities

  • Manage daily floor operations and supervise sales/retention teams.
  • Monitor team KPIs, performance, and daily targets.
  • Coach, motivate and train agents to maximize conversions and deposits.
  • Handle escalations, client issues and support agents as needed.
  • Coordinate with management to improve sales strategies and processes.

Required profile

  • Minimum 2+ years experience as a Floor Manager or Desk Manager in FX/Forex or CFD brokerage.
  • Prior experience managing Asian desks is advantageous.
  • Strong knowledge of FX sales, retention, deposits and client handling.
  • Proven track record of achieving targets and managing teams.
  • Excellent communication, leadership skills and fluency in French.

What we offer

  • Competitive salary with an attractive commission structure.
  • Career growth opportunities.
  • Professional and energetic working environment.

Questions fréquentes

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Published 22 hours ago

Expires 1 month from now

13 views · 0 interested

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TopTalent Recruitment Agency

Dubai