Guest Experience Agent
W Hotels · Dubai
Job description
About the role
Join W Hotels as a Guest Experience Agent, delivering memorable and unique service throughout the guest stay. You will be empowered to move across the property, handling operational tasks, guest requests, and local highlights.
Key responsibilities
- Process operational needs and complete reports.
- Address guest requests and ensure smooth check‑in/check‑out.
- Share local area highlights and recommendations.
- Maintain a safe workplace, follow policies, and protect company assets.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification needed.
What we offer
- 401(k) plan, stock purchase plan, and discounts at Marriott properties.
- Commuter benefits, employee assistance plan, and childcare discounts.
- Medical, dental, vision, flexible spending accounts, and life insurance.
- Disability, accident insurance, adoption expense reimbursements, and paid parental leave.
- Paid sick leave, PTO accrual, and a minimum of 9 holidays annually.
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Published 1 day ago
Expires 1 week from now
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W Hotels
Dubai
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