Guest Relations Executive
The Meydan Hotel · Doubaï
Job description
About the role
The Guest Relations Executive welcomes guests, handles inquiries and ensures a smooth, memorable experience from arrival to departure at The Meydan Hotel in Dubai. The role focuses on personalized service for VIP guests and coordination with internal departments.
Key responsibilities
- Block rooms for arriving VIP guests according to preferences and verify amenities placement.
- Coordinate VIP transportation, room service and housekeeping requests.
- Prepare daily reports, amenity requisitions and ensure cost control.
- Perform courtesy calls, welcome drinks, and towel service for arriving guests.
- Prepare VIP letters, apology letters and group check‑in letters.
- Assist daily front‑office operations as needed.
Required profile
- Minimum High School Graduate with 2 years experience in a similar position at a five‑star hotel.
- Hotel Management graduate or Front Office operations certification.
- Strong orientation towards customer service, highly organized and proactive.
- Excellent spoken and written English; additional languages a plus.
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Published 1 week ago
Expires 1 month from now
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The Meydan Hotel
Doubaï
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