HR Assistant – Visa and Immigration Administration

About the role

The HR Assistant manages employee lifecycle administration across GCC countries, with a strong focus on visa processing, immigration compliance, Occupational Health Card (OHC) management, Permanent Access Card (PAC), medical insurance administration and employee records maintenance. The role ensures compliance with GCC labour and immigration regulations while delivering efficient HR services and supporting the employee experience. It is based in Dubai.

Key responsibilities

• Manage end-to-end visa processing across GCC countries, including new visas, renewals, amendments, transfers and cancellations
• Coordinate with government authorities, PROs and external agencies to ensure immigration compliance
• Track visa expiry dates and maintain accurate visa status records
• Process OHC applications and handle PAC/PIC applications, renewals and approvals
• Administer employee medical insurance, including enrollment, renewals, additions, deletions and claims support
• Maintain employee records, personnel files and HR documentation in physical and electronic formats, and update HRIS and HR databases
• Conduct regular audits of employee records and support onboarding and offboarding documentation
• Prepare HR documents such as employment certificates, salary certificates, NOCs and visa-related correspondence
• Assist employees with queries on visas, insurance, government documents and HR policies, and monitor document expiry dates
• Generate HR reports and trackers for visas, insurance, records and compliance, and ensure compliance with GCC labour laws and company policies

Required profile

• 3-5 years of experience
• Strong knowledge of GCC employment visa and immigration processes
• Excellent organisational and document management skills, attention to detail and accuracy
• Strong communication and stakeholder management abilities
• Ability to manage multiple deadlines and priorities, confidentiality and professionalism with employee information
• Problem-solving and customer-service orientation

Required skills

• Microsoft Office, especially Excel and Outlook
• Visa and immigration administration