HR Specialist - External Relations (Security Clearance)

About the role

This role reviews all applications for employment with the Bank, covering the end-to-end process for security clearance cases, escalations, notifications of possible risk factors and case closures. It sits within the HR function and works closely with government authorities handling security clearances.

Key responsibilities

• Process complex and sensitive security clearance applications for new candidates on FAB contracts and subsidiary companies.
• Manage the relationship with CID officials to support prudent governance and fast turnaround.
• Review application documentation to ensure compliance with CID security clearance submission standards.
• Create and maintain status reports and records of applications sent to CID for management reporting under Service Line Agreements.
• Handle candidate and staff security clearance matters promptly and efficiently, and track and report on clearance turnaround times and escalations.
• Communicate outcomes of sensitive clearance applications and escalations to senior HR leadership.
• Advise on documentation and regulatory requirements, update stakeholders on changes and manage strategy to avoid delays to business units.
• Build strong relationships with government entities and authorities, influencing outcomes at a high level.
• Provide proactive customer service to internal and external stakeholders in line with Service Level Agreements, within Group policies and governance frameworks.

Required profile

• Excellent relationship management and negotiation skills with government entities.
• Ability to hold high-level discussions with government representatives and network effectively.
• Full understanding of current UAE laws and legislation on security clearance for employment.
• Knowledge of English and Arabic, spoken and written.

Required skills

• Computer literacy (MS Office).
• Ability to work within the organisation's governance and policy framework.