Manager, Partnerships

Manager, Partnerships - Chalhoub Group Skip to main content This website uses cookies to ensure you get the best experience. Chalhoub Group and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Marketing These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Youtube, Linkedin, Meta Accept these cookies Decline all non-necessary cookies RETAIL & DISTRIBUTION · Dubai Manager, Partnerships Apply now 🎉 INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.Role OverviewThe Partnerships Manager is responsible for managing the company’s portfolio of partnerships, ensuring strong day-to-day performance, effective execution of partnership initiatives, and alignment with commercial objectives. The role manages the partnership lifecycle from onboarding through to performance management, optimization, and renewal, while working closely with internal teams and external partners to deliver measurable results.What you'll be doing  Ensure clear ownership, effective prioritization, timely execution, and accountability across key deliverables.Set and manage priorities based on business needs, commercial impact, partnership performance, and deadlines.Develop and execute tactical campaigns with strategic partners throughout the year, aligned with brand priorities, key trading periods, and relevant launches.Strengthen existing partnerships through new activations, exclusive offers, and joint marketing initiatives that enhance customer relevance and generate incremental value.Monitor the day-to-day performance of existing partnerships, tracking key KPIs, identifying underperforming programs, and implementing actions to improve results.Identify opportunities within existing partnerships to increase transactions, customer engagement, conversion, and incremental revenue.Work with external partners to ensure partnership programs and offers are consistently communicated to their customer base through CRM, email, digital, social, and other relevant channels.Maintain and use partnership performance dashboards to monitor results, identify trends and opportunities, and track progress against commercial and financial objectives.Collaborate with Legal, Tech, RSO, Accounting, Finance, Tax, and Customer Care teams to support partner onboarding, contracting, technical integration, financial setup, reconciliation, compliance, and operational execution.Monitor outstanding and overdue partner payments, coordinating with Accounting and Finance teams and following up with partners to ensure timely collection and resolution.Act as the main point of contact between external partners and relevant internal stakeholders, proactively resolving operational and commercial issues.Prepare regular updates for management covering partnership performance, pipeline, key initiatives, risks, and growth opportunities, including clear recommendations and action plans.Key Areas of AccountabilityPartnership performance and commercial resultsPartner engagement, retention, and growthCampaign and activation executionCustomer engagement and incremental revenue opportunitiesPartner-funded marketing and exposureOperational delivery and issue resolutionPartner payment follow-up and financial coordinationTeam prioritization and executionPartnership reporting and management updatesWhat you’ll need to succeed   Bachelor’s degree in business, Marketing, Management, or a related field.5–7 years of experience in partnerships, business development, account management, or a related commercial role.Proven experience managing partnerships, campaigns, negotiations, and partner performance.Strong commercial, analytical, communication, and relationship management skills.Experience working cross-functionally with internal teams and external partners.Proficiency in Microsoft Office, particularly Excel and PowerPoint.Experience in retail, loyalty, payments, travel, or related industries is an advantage. What we can offer you  With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  Using GenAI in Your Application ProcessTo support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.We Invite All Applicants to ApplyIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status. Department RETAIL & DISTRIBUTION Locations Dubai Contact Maya Batrouni Talent Acquisition Manager – PEOPLE & CULTURE CURRENT JOB OPENINGS مستشارة الجمال - وجوه - تبوك RETAIL & DISTRIBUTION · Tabuk Fashion Consultant, GUESS - Mirdif City Centre ... RETAIL & DISTRIBUTION · Dubai · Onsite Retail Director - Tanagra (Luxury Homeware) RETAIL & DISTRIBUTION · Dubai More jobs Dubai DIVERSITY With our people at heart, we believe in building a diverse work environment that nurtures and celebrates people’s differences, offers equal opportunities to all and ensures that our team members have a sense of belonging.Read more Apply now 🎉 RETAIL & DISTRIBUTION · Dubai Manager, Partnerships Loading application form Close modal Already working at Chalhoub Group? Let’s recruit together and find your next colleague. Applicant tracking system by Teamtailor