Sales Executive

About the role

The Sales Executive will act as the primary point of contact for guests, handling inquiries, reservations and loyalty program requests while driving revenue through up‑selling and promotional activities at St. Regis Dubai.

Key responsibilities

• Contact relevant departments to resolve guest calls, requests or problems.
• Apply sales techniques to maximise revenue and maintain guest loyalty, including up‑selling.
• Determine and provide complimentary gifts such as reward points, tickets or certificates.
• Promote the Marriott brand image both internally and externally.
• Process Marriott Rewards redemption requests and all reservation changes or cancellations.
• Enter reservation and rewards information into the appropriate software system.
• Perform general office duties to support Sales & Marketing, including filing and email handling.
• Assist management in training and motivating staff, acting as a role model.
• Maintain professional appearance, confidentiality and adherence to company policies.

Required profile

• High school diploma or GED equivalent.
• Minimum two years of related work experience.
• No supervisory experience required.
• Arabic speaking preferred.