Senior Specialist – Community Engagement
AD Ports Group · Abou Dabi
Job description
About the role
The Senior Specialist – Community Engagement is responsible for safeguarding operational integrity, safety, and compliance within the Abu Dhabi Food Hub live market. Acting as the primary client‑facing representative, you will embed a safety‑first culture among tenants and ensure a premium, safe, and clean market experience.
Key responsibilities
- Act as the main point of contact for tenants and market clients, communicating safety standards and handling feedback.
- Monitor outsourced functions such as cleaning, maintenance, and security daily to enforce SLAs and cleanliness standards.
- Conduct regular HSE inspections and audits, collaborating with contractors to resolve issues and prevent incidents.
- Control controllable operating costs, enforce performance deductions, and support service‑charge recovery ratios.
- Benchmark market standards against competitors to maintain ADFH’s reputation as the safest and most compliant trading hub.
Required profile
- Bachelor’s degree in Business Administration, Operations Management or a related field.
- Minimum 3 years of experience in community engagement or market operations within food trading, logistics or similar environments.
- Fluent English; Arabic is a plus.
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Published 9 hours ago
Expires 1 month from now
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AD Ports Group
Abou Dabi