Specialty Restaurant F&B Service Ambassador
TALENTMATE · Doubaï
Description du poste
About the role
This position is responsible for delivering exceptional dining experiences in a specialty restaurant environment. You will represent the brand throughout the guest journey, ensuring each visitor leaves as a satisfied fan.
Key responsibilities
- Execute all operational tasks in food & beverage service while adhering to service standards and procedures.
- Provide proactive guest communication and anticipate needs to create a flawless experience.
- Address and resolve guest complaints promptly, ensuring effective service recovery.
- Collaborate with fellow team members (Ambassadors) to maintain a guest‑centric focus.
- Consistently go the extra mile to exceed guest expectations.
Required profile
- Genuine service personality with high emotional intelligence.
- Minimum high school diploma; a college degree in Hotel Management or related field is preferred.
- At least one year of experience in a similar role within a 5‑star hospitality setting.
- Strong command of written and spoken English; additional languages are a plus.
Required skills
- Fluent English communication (written and spoken).
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TALENTMATE
Doubaï
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