Technical Delivery Engineer

About the role

The role involves leading proof‑of‑concept implementations and delivering end‑to‑end projects for an AI‑powered observability and AIOps solutions provider. The position is on‑site in Abu Dhabi and requires close collaboration with customers to ensure successful deployments.

Key responsibilities

• Lead POC implementation, deployment, performance validation, customer training, change and incident management.
• Deliver full project lifecycle: requirements gathering, solution design, platform deployment, and scenario configuration.
• Coordinate standard product deployment projects and support major platform upgrades.
• Design deployment architectures, implementation strategies, and technical delivery plans.

Required profile

• 3+ years of IT Operations, Technical Support or Deployment experience.
• Strong customer‑facing communication and requirement‑gathering skills.
• Experience with UAE government clients or infrastructure modernization projects is a plus.

Required skills

• Linux administration.
• Python or Shell/Bash scripting.
• Experience with at least five operations/observability tools (e.g., Ansible, ELK Stack, log analysis platforms, monitoring tools, automation platforms, IT operations management solutions).
• Knowledge of big data or container technologies such as Kubernetes, Docker, Hadoop ecosystem, and container deployment/operations.