Telesales Agent - Insurance

About the role

We are seeking motivated Telesales Agents to join a leading global general insurance provider in Dubai. The role focuses on consultative phone‑based selling, building trust with prospects, and converting leads into long‑term policyholders.

Key responsibilities

• Make outbound and follow‑up calls to prospective customers to promote insurance products.
• Understand customer needs and recommend suitable insurance solutions.
• Explain product benefits, policy coverage, and key terms clearly and confidently.
• Achieve monthly sales targets and maintain strong conversion rates.
• Handle objections professionally and ensure a smooth customer experience.
• Maintain accurate customer records and updates in the CRM system.
• Ensure compliance with company policies and regulatory guidelines.

Required profile

• 1–3 years of telesales or inside‑sales experience, preferably in insurance or banking.
• Strong communication, negotiation, and customer‑engagement skills.
• Confidence in closing sales and meeting monthly targets.
• Ability to explain financial products in a simple and convincing way.
• Positive attitude, resilience, and comfort working in a target‑driven environment.

Required skills

• Familiarity with CRM systems and structured sales processes.