UAE National Receptionist - Immediate Joiner

About the role

Aldar Education, a family of schools serving over 38,000 students across the UAE, is looking for a UAE National Receptionist for its headquarters in Abu Dhabi. As the front-facing representative of the HQ, the role delivers excellent customer service and supports the administrative and operational needs of the office. The position is open to immediate joiners.

Key responsibilities

• Greet visitors courteously and efficiently, act as the first point of contact and maintain a welcoming, professional reception area.
• Provide general clerical and administrative support: photocopying, filing, faxing and routine correspondence.
• Support the Executive Director of Operations with data reports, calendar management and visitor logs, and assist in compiling data for monthly, quarterly and annual reports.
• Sort and distribute mail, answer and route phone calls and handle email inquiries, logging admissions inquiries and using the referral system.
• Track and log external visitors with security, identify and escalate maintenance or cleaning issues, and take part in management meetings.
• Manage lobby and first-floor reception areas, meeting room bookings and daily schedules, and ensure procurement and financial processes follow delegation of authority procedures.
• Act as a responsible person for HSE compliance, promote a safety culture and support internal and external audits.
• During peak periods, events may be hosted on weekends or late nights; other reasonable tasks may be assigned.

Required profile

• UAE National; minimum qualification is a high school certificate/diploma or a bachelor's degree.
• At least 3 years of experience in a customer-focused role, preferably in the region; prior education-sector experience is an advantage.
• Fluent English (spoken and written); Arabic is preferred.
• Attention to detail, strong interpersonal skills in a multicultural environment, and willingness to go beyond normal working hours when needed.

Required skills

• Advanced proficiency in Microsoft Office and Outlook 365.
• Proficiency with office equipment such as PC and photocopier.

What we offer

• An attractive remuneration package with a range of benefits.
• Professional development, coaching and training, with opportunities to lead and contribute to training others.