Watch Technician

About the role

The Watch Technician is responsible for high‑quality repairs and maintenance of watches and clocks, ensuring customer satisfaction through excellent after‑sales service. This role supports service targets and the sales department by delivering efficient and reliable repair services.

Key responsibilities

• Perform professional technical repairs of watches and clocks to industry standards.
• Evaluate and provide technical estimates on authenticity and reparability of watches.
• Verify and monitor quality control checks to ensure service standards are met.
• Consolidate technical issues and provide feedback to improve service efficiency.
• Maintain accurate technical documentation and service records.

Required profile

• Completed 10th Standard education.
• 5+ years experience as a Service Technician working with watches and clocks.
• Strong knowledge of the watch industry.
• Excellent customer interaction and communication skills.
• Self‑motivated and able to work independently.

Required skills

• Technical proficiency in watch and clock repairs.
• Ability to estimate and verify watch authenticity and reparability.
• Quality control and technical documentation skills.
• Proficiency in MS Excel and MS Word.