Account Manager – Strategic Portfolio

About the role

The Account Manager III will own a portfolio of strategic accounts in the scientific publishing space, driving revenue growth and renewal performance. You will act as a trusted advisor, using data insights to shape solutions that meet institutional research and teaching needs.

Key responsibilities

• Manage 100‑200 accounts, meeting revenue targets and renewal rates.
• Develop and execute strategic account plans, revisiting goals throughout the year.
• Analyze usage data and performance trends to assess account health and proactively address issues.
• Renew and renegotiate agreements, handling paperwork and compliance.
• Identify cross‑selling opportunities across journal and non‑journal products.
• Research client organizations to tailor solutions to their specific strategies.
• Maintain accurate CRM records and provide regular forecasting.
• Collaborate with customer success, sales operations and editorial teams.
• Represent the company at industry conferences and events.
• Travel up to 30% and work flexible hours to support global customers.

Required profile

• 4‑year undergraduate degree.
• 5‑7+ years of experience meeting sales targets and managing strategic accounts.
• Proven ability to sell in complex, consultative environments.
• Strong analytical mindset with experience using customer data to drive decisions.
• Excellent written communication and independent work style.

Required skills

• Proficiency with CRM systems.