Account Strategist / Account Manager (B2B Growth)

About the role

We are seeking an Account Strategist / Account Manager to lead high‑impact client relationships in a fast‑paced B2B growth environment. The role focuses on outbound strategy, measurable outcomes and long‑term partnership development while operating in a remote‑first culture.

Key responsibilities

• Manage a portfolio of 10‑15 active client accounts, ensuring health, retention and growth.
• Develop and optimise outbound omnichannel strategies aligned with client goals.
• Lead daily client meetings covering strategy, progress updates and issue resolution.
• Coordinate cross‑functional delivery pods of SDRs, delivery leads, researchers and content specialists.
• Monitor campaign performance metrics, identify blockers and implement corrective actions.
• Handle escalations and align internal stakeholders to improve outcomes and efficiency.
• Balance personal performance targets with broader team KPIs.

Required profile

• 3+ years of experience in account management, customer success, B2B lead generation or similar client‑facing roles.
• Proven ability to manage multiple concurrent client projects in fast‑paced agency or SaaS settings.
• Strong stakeholder management and professional communication skills.
• Excellent organisational and time‑management abilities with high attention to detail.
• Native or C2‑level English, both written and spoken.

Required skills