Bartender

About the role

Viya, the UAE's golf and hospitality group, is hiring a Bartender for its Topgolf outlet in Dubai. The role sits in the Food & Beverage Service department and reports to the Outlet Manager. Bartenders provide hospitality to guests, know spirits, beer and wine, keep the bar ready and make guests feel welcome.

Key responsibilities

• Greet every guest immediately, engage with them and project positivity while offering food and beverages from the bar.
• Prepare and serve drinks promptly according to Topgolf recipes and standards, maintaining good food hygiene.
• Observe the rules of responsible alcohol service to protect guests and the community.
• Set up and maintain bars, non-alcoholic beverage stations and F&B storage areas, keeping them stocked, organised and sanitary.
• Maintain accurate spill logs during each shift to manage waste, and record all breakages and wastages in writing.
• Handle cash and credit cards carefully and efficiently.
• Suggest premium menu items to enhance the guest experience and maximise sales.
• Wash, polish and store glassware properly to minimise breakage.
• Follow health and safety procedures and service standards (timeliness, quality, accuracy, sanitation).
• Apply the 4 Service Steps and the 4 Service Targets to internal and external customers, and follow the club's mission, vision and values.
• Participate in committee work (e.g. Staff, Green Theme, Food, Sport committees) and be trained as a Fire Marshall or First Aider.
• Comply with information security policies, attend awareness sessions and report any suspected breaches to the IT Service Desk.