Concierge Agent
St. Regis · Abu Dhabi
Job description
About the role
The Concierge Agent will deliver personalized concierge services to guests at The St. Regis Abu Dhabi, ensuring memorable experiences through entertainment, dining, and logistical support.
Key responsibilities
- Make bookings for concierge services such as entertainment and dining as requested by guests.
- Advise guests on local attractions, business locations, sights, and events.
- Record all bookings and activities in the Alice portal.
- Welcome guests, direct them to reception, and assist with luggage when required.
- Maintain knowledge of regular guests, hotel facilities, services, and management team.
- Answer guest questions, resolve problems, and ensure timely delivery of messages and faxes.
- Promote the hotel and stay informed about daily functions, events, VIP and group arrivals.
Required profile
- High school diploma or G.E.D. equivalent.
- Minimum 2 years of experience in a similar role within a luxury hotel brand.
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Published 52 minutes ago
Expires 1 month from now
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St. Regis
Abu Dhabi