Coordinator Office Specialist

About the role

We are looking for a Coordinator/Office Specialist to join our Dubai office. The role combines liaison duties between headquarters and field franchisees with the execution of office and HR policies. You will ensure data accuracy, support franchisees, and maintain a well‑run office environment.

Key responsibilities

• Act as the primary liaison between Headquarters and Master Franchisees, collecting and reconciling data to meet mutual needs.
• Oversee cleaning, maintenance services and timely payment of municipal and government taxes to keep the office compliant.
• Execute Subway HR policies for all Dubai office staff and follow up on monthly payments.
• Perform data entry for sales corrections, WISRs and maintain accurate store records in the SUBS system.
• Regularly reconcile data with MFZ teams to ensure data remains accurate and up‑to‑date.

Required profile

• Bachelor’s degree in business, accounting, administration, hospitality or a related field (preferred).
• 2‑3 years of customer service or accounting experience.
• Experience with master franchise environments is a plus.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

What we offer

• Competitive paid time off and company holidays.
• Reimbursements for various insurance plans.
• Performance‑based rewards and recognition.
• Ongoing learning opportunities, training programs and tools for continuous growth.
• Office activities, team events and celebrations to foster connection.