Corporate Quality Assurance Manager
Roads and Transport Authority · Doubaï
Job description
About the role
The Authority seeks a seasoned professional to lead its Corporate Quality Assurance function. You will be responsible for directing the Quality Management System (QMS) to ensure ISO 9001:2015 compliance, maintain accreditation, and drive continuous improvement across all departments.
Key responsibilities
- Develop and maintain the QMS, including policies, work models, and mechanisms aligned with ISO 9001:2015.
- Define and approve authority‑level quality policies that set expectations for service quality, customer satisfaction, and operational efficiency.
- Coordinate the preparation and execution of internal and external audits, approve the annual audit plan, and ensure timely reporting.
- Oversee implementation of ISO 9001 standards to sustain international accreditation.
- Monitor corrective actions from audits, verify their implementation, and promote a culture of quality management.
- Conduct field and site visits to validate audit outcomes and compliance.
Required profile
- Bachelor’s or Master’s degree in Quality Management, Industrial Engineering, or Business Administration.
- Minimum 12 years of relevant experience in quality assurance or management systems.
- Professional certifications such as ISO 9001 Lead Auditor or Certified Quality Manager.
Required skills
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Published 2 weeks ago
Expires 1 month from now
19 views · 0 interested
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Roads and Transport Authority
Doubaï
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