Credit & Collection Specialist (Field Based)

About the role

Join Hilti's Credit & Collection team to help drive healthy cash flow by managing customer accounts and collections. This field‑based position involves regular visits to customers and close collaboration with Sales and Finance teams.

Key responsibilities

• Manage customer account reconciliations and respond to invoice inquiries.
• Review and assess credit applications, evaluating financial information and credit eligibility.
• Support implementation of credit and collection policies balancing service and timely payments.
• Monitor customer credit exposure and negotiate terms when required.
• Provide visibility on receivables and account status to stakeholders.
• Assist with payment plan discussions to minimize bad debt.
• Identify payment trends, flag risks, and recommend actions.
• Contribute to process‑improvement initiatives for collection efficiency.

Required profile

• Bachelor's degree in Finance, Accounting, Business Administration or related field.
• 3‑5 years of experience in Accounts Receivable, Credit & Collections or similar finance role.
• UAE driving licence.
• Excellent written and verbal communication skills in English.
• Collaborative approach and ability to work cross‑functionally.
• Proactive mindset with willingness to improve processes.

Required skills

• Strong proficiency in Microsoft Excel.
• Hands‑on experience with SAP.

What we offer

• Competitive salary and industry‑leading bonus structure.
• Sales onboarding training program and 1:1 coaching.
• Opportunities for career growth, role changes, and global mobility across 120+ locations.
• 25 days holiday (including bank holidays) plus additional birthday leave.
• Strong emphasis on work‑life balance and well‑being.
• Fast‑track promotion opportunities based on performance.