Executive Secretary to COO

About the role

The Executive Secretary to the COO provides high‑level, confidential administrative support to the Chief Operating Officer of Daikan Hospitality Group. This role ensures the COO’s time, priorities, and information flow are managed efficiently in a fast‑paced, multi‑site hospitality environment.

Key responsibilities

• Manage the COO’s calendar, prioritize meetings, resolve conflicts and coordinate with senior leaders.
• Draft correspondence, prepare reports and presentations, maintain confidential records and track action items.
• Organise leadership meetings, prepare agendas and materials, take minutes and follow up on actions.
• Arrange domestic and international travel, visas, accommodation, itineraries and reconcile expenses.
• Act as a trusted liaison for the COO, handling stakeholder requests and sensitive information with discretion.
• Oversee daily administration of the executive office, coordinate with other Executive Assistants, support events and off‑site meetings, and manage ad‑hoc projects.

Required profile

• Bachelor’s degree in Business Administration or a related field preferred.
• Minimum 5 years of experience supporting C‑level or senior management, ideally in hospitality or a fast‑paced multi‑site business.
• Excellent written and spoken English; Arabic is an advantage.
• High level of discretion, integrity and ability to handle confidential information.
• Strong interpersonal and communication skills, comfortable liaising with senior stakeholders and external partners.
• Ability to multitask, prioritize and remain composed under pressure and tight deadlines.

Required skills

• Advanced proficiency in Microsoft Outlook.
• Advanced proficiency in Microsoft Word.
• Advanced proficiency in Microsoft Excel.
• Advanced proficiency in Microsoft PowerPoint.