F&B Attendant - Pool and Beach Bar

About the role

Fairmont Ajman, a beachfront 5-star hotel in Ajman, is looking for a Pool & Beach Server. You will act as an ambassador for the hotel's service and hospitality, welcoming guests at the pool and beach areas and helping them enjoy a memorable stay.

Key responsibilities

• Welcome guests warmly, present menus and give accurate information about food and beverage offerings.
• Take orders accurately and serve promptly according to hotel service standards.
• Provide poolside and beachside service and recommend menu items, beverages and promotions.
• Prepare and set up service stations, tables, trays and equipment before service.
• Keep tables, sun loungers and beach areas clean and tidy.
• Process orders and payments using the hotel's POS system and coordinate with the kitchen and bar.
• Monitor guest satisfaction, respond to requests and escalate issues when needed.
• Follow food safety, hygiene, sanitation and health and safety standards, including pool and beach procedures.
• Know menu ingredients, allergens, promotions and responsible alcohol service, and help with stock, equipment and end-of-shift cleaning.

Required profile

• Previous F&B service experience, preferably in a hotel, resort, pool bar or beach bar.
• Good spoken English; other languages are an advantage.
• Knowledge of F&B service standards and basic POS operations.
• Strong communication skills, guest-focused attitude and ability to work in a fast-paced outdoor environment.
• Physically fit to stand and walk for long periods in outdoor weather.
• Flexible to work shifts, weekends and public holidays.

What we offer

• Medical coverage as per company policy.
• Meals on duty.
• Discounted room rates with the Heartist card and restaurant discounts.
• Learning opportunities through the Academy and career growth within the hotel and Accor's global network.
• Corporate social responsibility activities.