Front Desk Agent
rotana-hotels · Abu Dhabi
Job description
About the role
Rotana Hotels is hiring a Front Desk Agent for its Saadiyat Rotana Resort & Villas in Abu Dhabi. The role is based on site in the Front Office department and focuses on providing professional, customer-focused service to guests from arrival until departure.
Key responsibilities
- Provide prompt, courteous and efficient service to all guests, from arrival to departure, and greet guests by name when known and escort them to their rooms
- Conduct in-room and hotel familiarisation and help guests with enquiries and requests about hotel activities
- Keep up-to-date knowledge of hotel information, local services, operating hours, promotions, events and attractions, and know the rates and occupancy levels
- Administer front desk cashiering accurately and process accounts from check-in to check-out, posting all incidental charges correctly in the computerised front office system
- Protect guest privacy and ensure guests' and employees' health and safety, complying with environmental, health and safety policies
To apply, candidates use the Apply button on the Rotana Hotels listing.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 3 hours ago
Expires 1 month from now
6 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
rotana-hotels
Abu Dhabi