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Guest Service Agent

Naumi Hotels · Dubai

New
Junior 3,500 - 5,500 AED/month 🇬🇧 English
OPERA Cloud

Job description

About the role

Naumi Hotels is looking for a Guest Service Agent to join its hospitality team in Dubai. The role focuses on delivering exceptional guest experiences and supporting front‑office operations throughout the stay.

Key responsibilities

  • Welcome guests and provide professional assistance during their stay.
  • Handle guest inquiries, requests, and concerns while ensuring high service standards.
  • Support front‑office operations and maintain smooth daily hotel activities.
  • Manage guest information and updates using hotel systems such as OPERA Cloud.
  • Coordinate with internal departments to enhance the overall guest experience.

Required profile

  • Minimum 1 year of guest service or front‑office experience.
  • Hands‑on experience with OPERA Cloud.
  • Strong communication and customer‑service skills.
  • Ability to work effectively in a fast‑paced hotel environment.
  • Currently based in Dubai or able to relocate to Dubai.

Questions fréquentes

Le salaire proposé pour ce poste est de 4-6k AED par mois. Le détail figure dans l'annonce.
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Published 2 hours ago

Expires 1 month from now

7 views · 0 interested

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Naumi Hotels

Dubai