HR Associate (UAE & Philippines Operations)

About the role

The HR Associate supports the day-to-day HR function for the company's UAE and Philippine operations, covering HR administration, recruitment, compliance and employee support across both locations. The role reports directly to the General Manager and is a hybrid position.

Key responsibilities

• Manage day-to-day HR administration, including employee records in Zoho People and Microsoft SharePoint, employment contracts, HR letters and related documentation.
• Administer attendance, leave and overtime, and coordinate payroll inputs with Finance (payroll is not processed by the HR Associate).
• Coordinate performance reviews, probation management and related documentation.
• Handle end-to-end recruitment: sourcing through Zoho Recruit and other platforms, interview coordination, reference checks and employment offers.
• Prepare HR reports and management information, and maintain HR policies, the Employee Handbook, SOPs and templates.
• Support ISO 9001 and ISO 27001 requirements, internal and external audits, and contribute to process improvement, workflow optimization and HR automation.
• In the UAE: coordinate onboarding and offboarding, visa processing, employment permits, medical examinations and Emirates ID applications; liaise with the outsourced PRO and UAE authorities; maintain UAE employment documentation and support compliance with UAE labour law.
• In the Philippines: coordinate onboarding and offboarding, statutory compliance and reporting with DOLE, SSS, PhilHealth, Pag-IBIG and BIR, and support government registrations and inspections.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management or a related discipline.
• At least 2-4 years of general HR experience.
• Experience in HR administration, recruitment, onboarding, employment documentation and statutory compliance.
• Knowledge of Philippine labour legislation is advantageous; willingness to learn UAE labour laws, visas and employment requirements.

Required skills

• Microsoft 365, including SharePoint
• HRIS platforms such as Zoho People
• Applicant tracking systems and recruitment platforms such as Zoho Recruit
• HR administration, recruitment and knowledge of employment legislation
• Organization, time management, communication, attention to detail, confidentiality and ability to manage multiple priorities