Local SEO Account Manager for Client Success & Growth

About the role

We are seeking a Local SEO Account Manager to drive client success and growth for a portfolio of local businesses. You will be the primary point of contact, ensuring smooth onboarding, clear communication, and measurable results through local SEO and digital marketing services.

Key responsibilities

• Manage end‑to‑end client onboarding, setting expectations and ensuring strong initial engagement.
• Serve as the main liaison for clients, handling updates, strategy discussions, and ongoing relationship management.
• Prepare and present weekly and monthly performance reports covering rankings, traffic, leads, and campaign outcomes.
• Identify upsell and cross‑sell opportunities to expand client value with additional SEO, advertising, or content services.
• Monitor client satisfaction proactively, address concerns, and work to maintain high retention and low churn.
• Coordinate with internal SEO, project management, and delivery teams to ensure timely execution of strategies.
• Align client goals with marketing performance to support continuous account growth.

Required profile

• Strong communication and relationship‑building skills with a customer‑first mindset.
• Experience in account management, customer success, business development, or agency‑side client services.
• Sales‑oriented attitude with the ability to spot growth opportunities.
• Highly organized, detail‑oriented, and capable of handling multiple accounts simultaneously.
• Comfortable working in a fast‑paced agency environment with frequent client interaction.

Required skills

• Google Business Profile
• Local citations management
• Local SEO fundamentals (local rankings, Google Maps optimization)
• Basic digital marketing concepts and reporting

What we offer

• Competitive hourly compensation ranging from $10 to $20 per hour.
• Fully remote and flexible work arrangement.