Manager – Receivables Performance Monitoring

About the role

Dubai Holding Real Estate is seeking a Manager to lead Receivables Performance Monitoring. You will own the design, automation, and maintenance of performance dashboards, ensuring accurate and timely insights that drive receivables excellence across the organization.

Key responsibilities

• Design, automate, and maintain daily, weekly, and monthly MIS dashboards tracking receivables, payment support, team productivity, collection trends, and dialer campaign outcomes.
• Ensure data accuracy, timeliness, and consistency across all reports and develop standardized reporting templates.
• Create user‑friendly visualisations using Power BI or equivalent tools for both technical and non‑technical stakeholders.
• Conduct business data analysis to identify trends, patterns, and actionable insights that support strategic and operational decisions.
• Apply statistical methods to evaluate customer data, improve service delivery, and enhance receivables conversion.
• Present data‑driven recommendations to optimise processes, productivity, and customer outcomes.

Required profile

• Minimum of 48 months (4 years) of relevant experience in receivables monitoring, MIS analytics, or business intelligence.
• No specific academic qualifications are mentioned.

Required skills

• Statistical Methods
• MIS Analytics
• Microsoft Office Suite
• Outbound Dialer Management
• Business Intelligence
• Power BI
• Data Cleansing
• Tableau
• SQL
• Data Visualization
• Data Governance
• Predictive Analytics