Operations Executive

About the role

We are seeking a detail‑oriented Operations Executive to join Smooth’s sales operations team. In this role you will ensure that sales applications are processed efficiently, records are kept up‑to‑date, and internal stakeholders receive clear communication on application status.

Key responsibilities

• Process and manage incoming sales team applications.
• Track, update, and maintain accurate records using Google Sheets.
• Verify that all submitted applications and supporting documents are complete and correctly filed.
• Communicate with the sales team regarding application progress and any pending requirements.
• Prepare organized data and reports for management review.

Required profile

• Strong organizational and administrative abilities.
• Excellent communication and follow‑up skills.
• High attention to detail and accuracy.
• Previous experience in operations, coordination, admin support, or fintech/banking processes is a plus.

Required skills

• Proficiency with Google Sheets.
• Proficiency with Microsoft Excel.