Restaurant Supervisor

About the role

The Lana - Dorchester Collection is hiring a Restaurant Supervisor through its partner Hosco in Dubai. The role leads the lobby team and the restaurant, turning guest arrivals and afternoon tea seatings into memorable experiences while driving revenue and keeping costs under control.

Key responsibilities

• Lead the lobby team in delivering flawless service, turning standard arrivals and afternoon tea seatings into memorable guest experiences.
• Hire, mentor and develop the team through a cohesive training and development programme.
• Monitor revenue targets and keep costs within pre-set budgets, including beverage cost, payroll and other expenses.
• Hold a daily team briefing before service so the team knows the day's events and upcoming services.
• Liaise with other departments to keep the outlet immaculate, with high standards of cleanliness and maintenance of furniture, equipment, floors, fixtures and fittings.
• Work with the hostesses to optimise restaurant reservations for productivity, guest satisfaction and revenue.
• Ensure high-quality beverage preparation, presentation and inventory control with the service team.