Retail Assistant – Art Jameel Shop (3-Month Fixed Term)

About the role

Jameel Arts Centre is looking for a proactive, detail-oriented Retail Assistant for its Art Jameel Shop, based in Al Jaddaf, Dubai, with travel to pop-up event sites across the UAE. The shop sells artist books, prints, design objects and culturally inspired products. The role reports to the Retail Manager, Global, on a fixed-term contract of three months, five days per week, and covers both daily shop operations and a busy season of pop-up events such as Dubai Design Week, Nomad Abu Dhabi, Frieze Abu Dhabi and Sole DXB.

Key responsibilities

• Open and close the shop following SOPs: POS setup (Shopify), cash float preparation, stock replenishment and end-of-day reconciliation.
• Deliver a welcoming, knowledgeable customer experience aligned with the Art Jameel brand.
• Process sales accurately via Shopify POS, handle cash and card transactions and keep the checkout area clean and organised.
• Monitor inventory levels, carry out physical stock counts and flag replenishment needs to the Retail Coordinator.
• Assist with planning, packing, setup and dismantling of pop-up shops at external events.
• Operate the POS at off-site locations, manage daily stock counts and maintain display standards during events.
• Support logistics coordination: labelling boxes, preparing inventory checklists and liaising with couriers.
• Represent the Art Jameel Shop brand professionally at public-facing events.

Required profile

• Previous retail or customer-facing experience; arts, design or cultural sector experience preferred.
• Organised and reliable, able to manage multiple tasks during event periods.
• Flexible schedule, willing to work evenings and weekends during pop-up events.
• Strong communication skills.

Required skills

• POS systems; Shopify experience is a plus.