Administrative Services Officer – Administration Unit

About the role

The Administrative Services Officer will support the Injaz Administration Unit within Mashreq Corporate & Investment Banking Group. The role ensures smooth financial and procurement processes, manages supplier relationships, and provides comprehensive administrative support across the bank’s divisions.

Key responsibilities

• Prepare monthly MIS reports for finance and real‑estate cost tracking.
• Verify and maintain fixed assets in the system.
• Negotiate with suppliers and hotels, obtain competitive rates, and manage travel‑related LPOs in Oracle.
• Process credit notes from travel agents and follow up to settlement.
• Maintain petty cash, update cost centres, and process payments against vouchers and invoices.
• Handle utility bills for all Mashreq Bank UAE locations and manage asset transfers.
• Ensure accurate invoice verification, chargeability, and procurement records.
• Provide problem‑solving support for internal and external customers, addressing service quality issues promptly.

Required profile

• Minimum 4 years of relevant experience in finance, procurement or administrative support.
• Strong negotiation and communication skills with suppliers and internal stakeholders.
• Analytical mindset with the ability to resolve issues quickly and maintain zero cash shortage.
• Proactive attitude and ability to work under tight deadlines.

Required skills

• Oracle Finance
• Oracle Purchase System
• Microsoft Office (Ms Office)