Director of Administration Services

About the role

The Roads and Transport Authority (RTA) is seeking a senior leader to direct and govern all Administration Services across the organisation. The role will shape strategic planning, performance management, quality, HSE and knowledge‑management while ensuring efficient, sustainable administrative operations that support RTA’s vision.

Key responsibilities

• Develop and oversee strategic planning, KPI, budgeting and performance‑management frameworks for all administration functions.
• Lead day‑to‑day operations including facilities, logistics, employee services, parking, transport, document control, security, housekeeping and library services.
• Establish and maintain quality, HSE and knowledge‑management systems, driving continuous‑improvement and compliance.
• Manage outsourcing, vendor governance and contract administration to optimise space utilisation and revenue.
• Supervise employee care facilities such as health club, clinic, pharmacy, physiotherapy centre, nursery and mother‑child corner.
• Coordinate stakeholder relationships with internal departments and external entities (immigration, embassies, municipalities, etc.).

Required profile

• Minimum 16 years of experience in administration, facilities or related services, preferably in a large public‑sector organisation.
• Proven track record in strategic planning, performance management and leading multi‑disciplinary teams.
• Strong understanding of HSE standards, quality management and knowledge‑management practices.
• Experience in outsourcing, vendor governance and contract management.

Required skills