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Head of Commercial Excellence

Alfa Laval · Dubai

Senior 🇬🇧 English
CRM Pipeline reporting Quoting and pricing approval workflows

وصف الوظيفة

About the role

Alfa Laval’s Sonihull business is looking for a senior leader to drive commercial excellence across its global sales organisation. Reporting to the Head of Sales, you will work hands‑on in the field with Regional Business Managers to raise the professionalism, capability and effectiveness of the sales network.

Key responsibilities

  • Partner directly with Regional Business Managers, shadowing customer and sales engagements to sharpen commercial execution and coach best practice.
  • Design and roll out a structured coaching, onboarding and capability‑development programme for the global RBM network.
  • Identify and close skill gaps across regions, delivering targeted development interventions.
  • Conduct a comprehensive review of current sales operations and governance – CRM usage, pipeline reporting, quoting and pricing approval workflows, KPI structure.
  • Design and implement an improved sales‑operations model that supports consistent, scalable execution.
  • Establish clear standards and cadence for sales forecasting, pipeline management and performance reporting.
  • Strengthen the operating rhythm, communication and decision‑making between global sales leadership and regional teams.
  • Provide senior, hands‑on support to the Head of Sales in shaping and driving commercial strategy.

Required profile

  • Proven, hands‑on sales leader with experience in commercial execution and sales operations.
  • Track record of coaching and developing sales teams in a global or regional context.
  • Strong analytical mindset with ability to review and redesign governance frameworks.
  • Excellent stakeholder management and ability to influence across matrix organisations.

Required skills

  • CRM systems
  • Pipeline reporting
  • Quoting and pricing approval workflows
  • KPI management

What we offer

  • High‑visibility role with significant scope to grow as Sonihull expands.
  • Opportunity to shape commercial excellence at a global scale.
  • Dynamic, field‑based work environment across multiple regions.

Questions fréquentes

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Alfa Laval

Dubai