Salesforce Consultant – Service Cloud
Socium - Teams Done Differently · Abu Dhabi
وصف الوظيفة
About the role
We are looking for an experienced Salesforce Developer to join a major banking project based onsite in Abu Dhabi. The role involves designing, developing, and customizing Salesforce Service Cloud solutions to enhance case‑management and customer‑service processes.
Key responsibilities
- Design, develop, and customize Salesforce Service Cloud solutions.
- Build and enhance case‑management, escalation, and approval workflows.
- Develop using Apex, Lightning Web Components, SOQL, Flow, and Salesforce APIs.
- Configure Service Console, Omni‑Channel routing, queues, entitlements, SLAs, and Knowledge.
- Integrate Salesforce with banking platforms and other enterprise systems.
Required profile
- Strong hands‑on Salesforce development experience.
- Proven experience implementing and customizing Salesforce Service Cloud.
- Experience with customer‑servicing or case‑management solutions.
- Banking or financial services background is highly preferred.
- Strong stakeholder communication and problem‑solving skills.
- Relevant Salesforce certifications are advantageous.
Required skills
- Apex
- Lightning Web Components
- SOQL
- Flow
- Salesforce APIs
- Service Console
- Omni‑Channel
- Routing
- Queues
- Entitlements
- SLAs
- Knowledge
- Service Cloud
What we offer
- The project will cover the successful candidate’s UAE visa if required.
- Relocation costs, including flights, accommodation, and other moving expenses, are not covered.
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
اكتشف المزيد
الرواتب والأدلة وعمليات البحث في الإمارات العربية المتحدة.
الرواتب حسب المهنة
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Socium - Teams Done Differently
Abu Dhabi
عروض عمل ذات صلة
-
Audio-visual Engineer
Integrated Communication Network Abu Dhabi -
Product Manager – Investment Lifecycle SaaS
Inception42 Abu Dhabi -
Lead Consultant – GRC (Governance, Risk & Compliance)
CPX Piceance Abu Dhabi -
IT Project Manager
Employeur non precise Al Reem Island -
IT Support Specialist - Emirati
Mediclinic Mediclinic Corporate Office Du