Team Lead Account Management

About the role

We are looking for a strategic and results‑driven Team Lead Account Manager to drive commercial growth and lead high‑impact projects across our restaurant and vendor partnerships in Dubai.

Key responsibilities

• Lead commercial strategy for the portfolio, develop growth plans and optimise vendor performance to drive profitability.
• Design and execute strategic initiatives such as onboarding optimisation, partner operations improvement, and new feature pilots.
• Coach and manage a team of Account Managers, set goals, provide feedback and support professional development.
• Analyse business data and market trends to generate insights, build performance reports and present recommendations to senior leadership.

Required profile

• Bachelor’s degree in Business, Sales, Strategy or related field.
• 5–6 years of experience in account management, strategic partnerships or commercial roles, with 1–2 years of team leadership.
• Proven track record of owning strategic projects and delivering results.
• Strong analytical and communication skills.

What we offer

• Dynamic workplace at City Walk with a focus on innovation and fun.
• Opportunities for professional growth and recognition.
• Diverse and inclusive environment with colleagues from around the globe.
• Company events, cultural outings and sports activities.
• Daily perks such as fresh fruit, coffee, wellness rooms.
• Sponsored healthcare and gym memberships.