Training Manager – Beverage (Luxury Resort)
Wynn Al Marjan Island · Dubai
وصف الوظيفة
About the role
Wynn Al Marjan Island is seeking a senior Training Manager for its Beverage Academy. The role will shape the learning strategy for a luxury resort that will open in 2027, ensuring world‑class beverage service across all food & beverage outlets.
Key responsibilities
- Develop and implement the vision, mission and strategy for the Beverage Academy in line with Wynn’s luxury service philosophy.
- Lead a diverse team of trainers and beverage professionals to deliver comprehensive programs covering wines, spirits, cocktails, beer, coffee, tea and responsible alcohol service.
- Integrate Forbes Travel Guide standards into all curricula and partner with HR to embed training into career paths.
- Continuously update content to reflect global beverage trends, product knowledge and Wynn’s evolving standards.
- Monitor performance metrics, manage the training budget, and track ROI through improved sales, guest satisfaction and service consistency.
Required profile
- 8–10 years of progressive beverage leadership experience in luxury hotels, resorts or high‑end restaurants.
- Experience supporting Forbes Travel Guide audits or equivalent luxury hospitality benchmarking.
- Proven expertise in wines, spirits, cocktails, coffee, tea and luxury beverage service standards.
- Strong background in designing training programmes, talent development and coaching multicultural teams.
- Professional beverage certifications (e.g., sommelier, mixology) are preferred.
What we offer
- Attractive salary paid in AED.
- Excellent leave policy and comprehensive healthcare package.
- Life insurance, incentive programmes and additional employee benefits.
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Wynn Al Marjan Island
Dubai
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