Business Development Officer – Insurance Sales

About the role

As a Business Development Officer you will play a crucial role in expanding the insurance business, identifying new opportunities, building strong client relationships and delivering exceptional sales performance while working closely with the Branch Sales team.

Key responsibilities

• Proactively identify and pursue new business leads to expand the insurance client base.
• Develop and maintain strong relationships with existing and potential clients to ensure satisfaction and loyalty.
• Conduct thorough market research and analysis to stay updated on industry trends and competitor activities.
• Prepare and deliver compelling sales presentations and proposals tailored to prospective clients’ needs.
• Negotiate and close insurance sales deals while ensuring compliance with company policies and regulations.
• Achieve and exceed monthly, quarterly and annual sales targets set by management.
• Provide excellent post‑sales support to ensure client retention and satisfaction.
• Collaborate with cross‑functional teams to deliver a seamless customer experience throughout the sales process.
• Stay informed about new insurance products and services and communicate their benefits to clients.
• Maintain accurate records of sales activities, client interactions and pipeline management.

Required profile

• Minimum 3 years of experience in insurance sales with a proven track record of meeting targets.
• Excellent communication and interpersonal skills to build rapport and trust with clients.
• Strong negotiation and persuasive abilities to close sales deals.
• Demonstrated ability to work independently and manage a diverse sales pipeline.
• Proficiency in using CRM systems and sales tracking tools.
• Knowledge of insurance products, regulations and industry best practices.
• Ability to analyse market trends and identify business opportunities.
• Excellent organisational and time‑management skills.
• Fluency in English; additional languages are an advantage.
• A proactive, results‑driven approach to sales and business development.

Required skills

• CRM systems
• Sales tracking tools