Documentation & Technical Administration Officer (Arabic Speaking)

About the role

The Documentation & Technical Administration Officer will create, format, and manage departmental documentation, ensuring clarity, accuracy, and compliance with corporate standards. This hybrid role combines technical writing with administrative coordination, supporting internal and external communications.

Key responsibilities

• Draft and format official memos, letters, SOPs, policies, user manuals, and training materials following corporate tone and structure.
• Maintain version control, archiving, and a SharePoint repository for all departmental documents.
• Update and standardize user guides and service cards in collaboration with subject‑matter experts.
• Prepare meeting minutes, reports, and presentations, and coordinate data collection across departments.

Required profile

• Bachelor’s degree in Business Administration, Communications, Information Technology or a related field.
• 3‑5 years of experience in administrative support, documentation management, or technical writing.
• Strong command of Arabic and English for formal and technical writing.
• Experience in regulated or corporate environments is an advantage.

Required skills

• Microsoft Word, Excel, PowerPoint
• SharePoint
• Confluence or similar document‑management platforms
• Excellent organizational and detail‑orientation abilities