Receptionist – Start Jan 2027

About the role

The school is seeking a dynamic, organised and welcoming Receptionist to join its front‑of‑house team from January 2027. You will be the first point of contact for students, parents, staff and visitors, delivering a professional and friendly service while supporting daily administrative operations.

Key responsibilities

• Provide accurate information on location, curriculum, admissions procedures and book school tours.
• Answer telephone calls courteously, direct enquiries to the appropriate personnel and greet visitors.
• Support the Admissions team by contacting leads, updating the CRM, cross‑selling to other GEMS schools and assisting with enrolment events.
• Maintain communication with prospective parents, handling concerns and feedback efficiently.
• Perform general administration and secretarial tasks for the Front of House team.
• Ensure compliance with GEMS policies, procedures and codes of conduct.

Required profile

• Bilingual in Arabic and English with strong written and oral communication.
• College degree from a reputable university is desirable.
• Excellent organisational and time‑management abilities.
• Ability to work independently and collaboratively within a team.

Required skills

• Proficiency with Phoenix and Salesforce CRM systems.
• Advanced knowledge of Microsoft Excel and the broader Microsoft Office suite.