Account Administrator – Workforce Solutions

About the role

We are seeking an Account Administrator to join our Workforce Solutions team at the headquarters in DAFZA, Dubai Airport Free Zone. The role supports the Account Management team in delivering HR services to key accounts, ensuring high‑quality service and compliance with SOPs.

Key responsibilities

• Update accurate salaries and bank details, and process payroll correctly.
• Submit cash requests, claims, and expenses for passes and permits in a timely manner.
• Collaborate with the account management team on onboarding/offboarding projects and transition planning.
• Deliver HR services such as recruitment, visa processing, payroll, onboarding, offboarding, and disciplinary actions in line with SLA commitments.
• Prepare weekly and monthly admin activity reports and maintain employee lifecycle records.

Required profile

• Basic knowledge of UAE labour laws and HR processes.
• Minimum 1‑2 years of administrative experience; HR knowledge is an advantage.
• Strong organizational skills with the ability to multitask and reprioritize.
• Good communication and customer service abilities.

Required skills

• Proficiency in Microsoft Office tools.
• Experience with HRMS systems.
• Familiarity with Oracle workflow and processing.