Senior Waitress - ISSEI Rooftop Restaurant

About the role

ISSEI is a rooftop restaurant on the 27th floor of Radisson Hotel Dubai DAMAC Hills, offering a Nikkei dining experience that blends Japanese techniques with Peruvian flavours. The position is a full-time Senior Waitress role focused on delivering personalised, high-quality service.

Key responsibilities

• Welcome guests warmly, escort them to their tables and give knowledgeable menu recommendations.
• Take food and beverage orders accurately and serve them in a timely way.
• Coordinate closely with the kitchen and bar teams to keep operations smooth.
• Upsell menu items, signature dishes and beverages to enhance the guest experience and maximise revenue.
• Handle guest requests, feedback and complaints professionally and promptly.
• Maintain high standards of presentation, cleanliness and mise-en-place, and comply with food safety and hygiene standards.
• Support and guide junior team members, and assist with opening and closing procedures.

Required profile

• Minimum 2-3 years of experience in a similar role.
• Previous experience in Dubai is highly preferred.
• Experience in a standalone restaurant or upscale hotel dining outlet is a strong advantage; rooftop or signature dining experience is preferred.
• Well-groomed, confident, energetic and passionate about hospitality.

Required skills

• Strong knowledge of food and beverage service, preferably with exposure to Asian or Japanese cuisine.
• Excellent communication and interpersonal skills.
• Guest engagement and upselling abilities.