Maître d'hôtel - Fine Dining & VIP Events

About the role

A globally recognized brand is looking for an experienced and pristine Maître d'hôtel in Dubai to deliver a fine dining experience across multiple venues and VIP events, in line with hospitality standards, food safety requirements and airport operational procedures. You will lead the planning, coordination and delivery of VIP, VVIP and high-profile guest services and events.

Key responsibilities

• Lead front-of-house operations by overseeing guest flow and service coordination across the entire dining area
• Ensure consistent delivery of premium hospitality standards, oversee VIP guest service and resolve escalated guest concerns
• Supervise and develop multicultural teams and coordinate cross-functional operations with other service departments
• Monitor adherence to food safety, hygiene and company operating standards
• Develop and implement ideas that improve service delivery and operational efficiency, and cross-train employees in fine dining service standards
• Manage client communications for event planning, menu customization, venue setup and operational logistics

Required profile

• Bachelor's degree in Hospitality Management or a related field
• Minimum 6 years of experience in luxury hospitality, including 3 years in high-end standalone hotels, luxury hotels, Michelin-starred restaurants and luxury event catering
• Food Safety and HACCP certification preferred
• Professional attire and presentation, and ability to work under pressure

Required skills

• Strong management skills, team coordination and attention to detail
• Excellent guest relationship management, communication and listening skills
• Problem-solving and decision-making for service recovery and operational challenges
• Ability to plan, organize and prioritize resources in a fast-paced environment

What we offer

• Market-related salary package
• Insurance, flights and medical coverage