Events Manager – Operations

About the role

The Events Manager – Operations will lead the planning and delivery of live events, ensuring venues are ready, staff are deployed, and guests experience smooth entry and exit. Reporting to senior management, you will coordinate multiple operational functions to guarantee safe and efficient event execution.

Key responsibilities

• Develop and maintain operational plans, schedules, staffing requirements and venue readiness checklists.
• Coordinate front‑of‑house, security, cleaning, facilities, parking and access control on event days.
• Lead pre‑event briefings, venue walkthroughs and post‑event clearance activities.
• Manage crowd flow, queue management, accreditation and access for staff, contractors and suppliers.
• Supervise outsourced service providers, ensuring agreed service standards are met.
• Monitor venue readiness, resolve operational issues and act as the primary point of contact during live events.
• Ensure compliance with health, safety and venue policies, and handle incident escalation.
• Support operational budgeting, manpower planning and contractor cost control.

Required profile

• Bachelor’s degree or equivalent in Event Management, Hospitality, Venue Management, Business Administration or a related field.
• 5–7 years of experience in event operations, venue operations or large‑scale event delivery.
• Previous experience in arenas, stadiums, convention centres or major entertainment venues is highly preferred.

Required skills