Administrative Assistant & Front Desk Officer

About the role

The Administrative Assistant & Front Desk Officer is the first point of contact for Creators HQ, ensuring a professional and welcoming environment for members, visitors, and high‑profile guests. This role combines front‑of‑house duties with comprehensive administrative support to keep daily operations running smoothly.

Key responsibilities

• Serve as the primary contact for all visitors, callers, and members, managing the reception area and maintaining a tidy, presentable front desk.
• Handle incoming and outgoing mail, courier shipments, and deliveries.
• Monitor office supplies, place orders, and coordinate with building management and service providers.
• Manage meeting‑room bookings, set up rooms in advance, and maintain both physical and digital filing systems.
• Provide day‑to‑day administrative assistance to the Business Operations Director and wider team, including drafting, formatting, and proofreading documents, managing calendars, and scheduling appointments.
• Support on‑ground logistics for events such as the 1 Billion Followers Summit, including guest registration, VIP coordination, and post‑event follow‑up.
• Act as a liaison between internal departments, ensuring timely information flow and handling confidential information with discretion.

Required profile

• Exceptional organisational and time‑management abilities.
• Strong written and verbal communication skills in English; Arabic is a plus.
• Professional appearance and punctuality, with the ability to represent the company positively.
• Discretion in handling sensitive and confidential information.
• Flexibility to work beyond standard hours during events, with appropriate compensation.

Required skills