Arabic‑Speaking Receptionist

About the role

CBRE Excellerate is seeking an Arabic‑speaking receptionist to be the first point of contact for visitors and staff. The role supports the Soft Facilities Management service on a client account, ensuring a professional and welcoming experience for all guests.

Key responsibilities

• Manage the Visitor Management system, preparing badges in advance and greeting guests with a memorable welcome.
• Welcome internal colleagues courteously and maintain ownership of the reception area and its surroundings.
• Issue and deliver lost or forgotten passes, and scan loaned items in and out using the technology platform.
• Provide general administrative support such as photocopying, filing, and data entry for various departments.
• Report and coordinate any issues affecting building operations, posting tickets on the Helpdesk system and assisting with the Desk Booking system.
• Collaborate with the Security Team to ensure building security and report health‑and‑safety hazards.
• Offer information on local transport links, amenities, and directions to guests.
• Cover Workplace Coordinator duties when required and assist the wider team during peak periods.

Required profile

• Proven experience as a receptionist or in a similar front‑desk role.
• Fluent Arabic language skills with strong written and verbal English.
• Excellent communication, problem‑solving and customer‑service orientation.
• Ability to work flexibly, including occasional peak‑period coverage.

Required skills

• Visitor Management System
• Helpdesk ticketing system
• Desk Booking system