Receptionist (Tagalog Speaker) – Dubai

About the role

The bank is seeking a professional Receptionist who is fluent in Tagalog to join its front‑desk team in Dubai. This long‑term position involves being the first point of contact for customers and visitors, ensuring a courteous and efficient service experience.

Key responsibilities

• Greet and assist customers and visitors in a professional manner.
• Handle incoming calls, emails and direct inquiries to the appropriate departments.
• Manage front‑desk operations, maintain a welcoming environment and keep visitor logs.
• Schedule appointments and coordinate meetings for bank staff.
• Verify customer details and guide them through basic banking procedures.
• Perform basic administrative tasks such as filing, data entry and document management.
• Assist customers with forms and general banking queries.
• Coordinate with internal teams to ensure smooth customer‑service operations while maintaining confidentiality of customer information and bank records.

Required profile

• Minimum four years of experience in administration or receptionist roles.
• Prior experience in the banking sector is preferred.
• Fluency in Tagalog is mandatory.
• Immediate availability is highly desired.

Required skills